Careers

Main Duties and Responsibilities

KRA – Sales and Business Opportunities

• Respond to inbound product inquiries, proactively identify potential customers, and schedule appointments to assess their needs.
• Conduct product demonstrations tailored to customer requirements.
• Research and identify advertising channels to boost inbound sales opportunities.
• Build and maintain a pipeline of potential customers through referrals from existing clients.
• Represent the company at industry exhibitions, events, and product demonstrations, showcasing our solutions.
• Continuously monitor and analyze market trends, competitor activities, and customer demands, proposing improvements where necessary.

KRA – Customer Relationship Management

• Guide customers throughout the entire sales process, from initial inquiry to post-sale support, ensuring a seamless and positive experience.
• Actively listen to customer needs, offering the most appropriate solutions from our product range to meet their security requirements.
• Maintain strong relationships with existing customers through regular phone calls and email communication, ensuring they are satisfied and loyal to the company.
• Gather and report customer feedback to management, providing suggestions for service enhancements.

Any other duties as may be necessary in the circumstances and/or required by the employer.

Qualifications & Experience required

• Higher School Certificate or equivalent.
• Minimum of 2 years of experience in a sales position, preferably within the security or technology sectors.

Key Competencies (Knowledge, Skills, Attitudes, Behaviours)

• Fluent in English and French, with excellent written and spoken communication skills.
• Proven sales and negotiation skills, with a track record of meeting and exceeding targets.
• Self-motivated with strong determination to succeed and achieve results.
• Strong time management and organizational skills to effectively manage a sales pipeline.

Main Duties and Responsibilities

KRA- Payment Handling

• Receive and count working cash at beginning of shift.
• Balance payment in cash drawers at end of shift.
• Receive payment; verify amounts and check accuracy of payment due.
• Maintain appropriate cash limits and securing cash at all times.
• Follow all security and audit measures as per the company’s policy and procedure.
• Enter transaction data into the computerized accounting system in order to record transaction and issue computer-generated receipts.
• Identify transaction mistakes when debits and credits do not balance.
• Verify and monitor payment dates and amount due.

KRA- Customer Service  

• Provide professional and outstanding customer service.
• Responsible for developing customer relationship through friendly, courteous and efficient service, promoting Caudan Security to current and potential customers.
• Promote and advise on the company’s products and services to customers.
• Attempt to resolve issues and problems with customer’s account.

KRA- Administration

• Perform administrative tasks such as typing, faxing, filing etc.
• Compose, type and mail customer statements and other correspondence related to issues such as unpaid invoices etc.
• Prepare individual daily balance of teller cash transactions as well as other reports as necessary.

Any cognate duties as may be necessary in the circumstances and/or required by the employer.

Qualifications & Experience required

• School certificate or any equivalent qualifications
• At least 3 years of relevant working experience

Key Competencies (Knowledge, Skills, Attitudes, Behaviours)

• Strong numerical ability
• Knowledge of customer service principles.
• Relevant computer skills.
• Possess excellent communication skills and able to be concise, clear and consistent
• Professional appearance and attitude
• Strong organization skills, and detail orientation to handle multiple tasks in a fast-paces environment

Good IT Skills in Microsoft Office SkillsDirect reports

Senior Manager of Electronic Department

Duties and Responsibilities:

Receipts Processing:

• Review and validate receipts to ensure accuracy and completeness.

Administration:

• Scrutinize accounts flagged as ‘No Service’ in debtors aging, ensuring proper allocation and follow-up on outstanding amounts.
• Collaborate with credit control department to clear unallocated receipts.
• Conduct 3-way match (PO, Invoice, delivery note, and GRN) to verify accuracy and completeness of transactions.
• Process invoices for non-stock items using manual payment vouchers.
• Manage fixed asset records and process invoices related to fixed assets.
• Prepare daily cash position reports and post relevant bank transactions as necessary.

Additional Responsibilities:

Undertake any additional duties as required by the employer to ensure smooth operations.

Qualifications Required:

• Minimum HSC with a background in Accounting.
• Pursuing further studies in Accounting (e.g., ACCA Level 1).
• Prior experience in an Accounting role.
• Proficiency in Navision accounting software preferred.
• Fluency in English and French.
• IT literacy.

Key Competencies:

• Customer-oriented approach to service delivery.
• Effective communication skills.
• Strong reporting capabilities.
• Ability to work collaboratively in a team environment.

Duties and Responsibilities:

• Plan, install, configure and maintain CCTv systems.
• Carry out preventive maintenance check as detailed on the system specification.
• Accurately and quickly diagnose and remedy faults and problems.
• Update the system specification where necessary.
• Handle, complete and submit CCTV administrative documents
• Maintain and improve the CCTV system throughout identified locations.
• Perform repairs and commissioning of equipment, issuing commissioning certificate and keep in good state all related documents

Any other cognate duties as may be necessary in the circumstances and/or required by the employer.

Qualifications Required:

• SC
• Basic Electronics/ National Trade Certificate – Level 2/3
• City & Guilds Certificate

Key competences (Knowledge, Skills, Attitudes, Behaviors):

• Excellent communication skills
• IT and Network knowledge
• Consistently update own technical knowledge
• Use hand and electrical tools with competence
• Must have a valid driver’s license Customer-oriented.
• Keen to learn about new methods to better perform his job.
• Able to work in teams.

Duties and Responsibilities:

• Ability to install an alarm systems both wired and wireless
• Commissioning of installed systems
• Ensure proper testing with the Central Monitoring Station of the Company.
• Provide After-sales response.
• Respect timely appointments.
• Record equipment taken in intervention sheet/job card.
• Perform inventory of equipment issued.
• Ensure proper filling of intervention form and commissioning sheet:
• Ensure that intervention form and commissioning sheet are returned back for billing.

Any cognate duties as may be necessary in the circumstances and/or required by the employer.

Qualifications Required:

• SC/HSC
• Basic Electronics/ National Trade Certificate – Level 2/3

Key competences (Knowledge, Skills, Attitudes, Behaviours):

• Customer-oriented.
• Keen to learn about new methods to better perform his job.
• Leadership skills.
• Able to work in teams.
• Have a valid driver’s license

• Ability to read, understand and write both English and French
• Clean and up to date Certificate of Character
• Physically and mentally fit to work as security Guard
• Experience as Security Guard would be a definite advantage
• Valid Driving License Private Car (Manual Gear)

• Ability to read, understand and write both English and French
• Clean and up to date Certificate of Character
• Physically and mentally fit to work as security Guard